General terms and conditions for football camps
- Booking conditions
1.1. Booking channel
The booking request can be made directly over Plezuro or over a third party.
1.2. Offer
The offer is made by an agent of Plezuro and derives from following data:
- travel date
- destination
- size of travel party
- requested room categories
- requested extras (friendly games, excursions, ice baths, etc.)
- requested training units
Changes of the given information after the booking can lead to a higher price.
To ensure a frictionless experience please let Plezuro know all kind of changes concerning your booking as soon as possible.
1.3. Booking
The booking can be made oral as well as written with a Plezuro agent or a third party.
1.4. Confirmation
The reservation will be finalized by a written contract. The contract has to be signed all parties to confirm the reservation.
1.5. Down payment
After signing the contract Plezuro will issue an invoice of 30% of the total camp price. As soon as the down payment is made the booking is confirmed.
1.6. Final payment
Additonal 30% of the total amount are due 14 days before arrival. The final payment has to be transferred to the account of Plezuro upon arrival.
2. Cancellation conditions
Cancellation and travel insurances are not included in the offer. Cancellation before and during your travel can cause extra costs.
2.1. Booking cancellations
until 60 days upon arrival – for free
until 42 days upon arrival – 50% of the total bill
until 30 days upon arrival – 75% of the total bill
until 14 days upon arrival – 90% of the total bill
less than 14 days upon arrival – 100% of the total bill
3. Choice of law, place of jurisdiction
Place of jurisdiction is Graz, Austrian law applies exclusively.
4. Liability
4.1. Force majeure
If Plezuro is prevented in the performance of any act required by reason of act of God, fire, flood, or other natural disaster, malicious injury, strikes, lock-outs, or other labour troubles, riots, insurrection, war or other reason of like nature not the fault of Plezuro, Plezuro is not to be held of any liability of the damage caused.
4.2. Disclaimer for third-party services
Plezuro is not liable of any services provided by a third party, which are marked as third-party services and in which Plezuro just acts as arbitrator.
(i.e. excursions, transports, condition of any training facilities and their infrastructure)
4.3. Individual responsibiltty of special risks
Plezuro cannot be held liable for injuries or any consequences based on injuries caused by the risks of the sport itself or caused by the condition of the training facilities or its infrastructure.
Plezuro can just be held liable in case of intent or gross negligence.
5. Insurance
In case of personal injuries, professionals have to ensure to have a sufficient insurance that covers the damage caused by the injuries.
5.1. Package tour insurance
The insurer
HDI Global SE
HDI-Platz 1
30659 Hannover
assures for Plezuro towards their clients
1. the services covered by the amount already paid (downpayment, outstanding payment)
2. The costs for repatriation and external stays in case of insolvency
3. the costs fort he continuation oft he planned travel.
The liquidator can be reached under following address:
TVA-Tourismusversicherungsagentur GmbH
Baumannstraße 9/8
1030 Wien
Tel. +43 1 361 9077 44
Fax. +43 1 361 9077 25
E-Mail: kundengeldabsicherung.at@hdi.global
6. Data protection and data safety
Plezuro collects and saves personal base data as well as data necessary for administration and billing. The client agrees the EDP-supported process of the mentioned data.
Plezuro takes all technical and reasonable arrangements to ensure that the collected data is protected and follows the rules of the data privacy act.
7. Salvatorian Clause
If any part of this disclaimer shall be or become invalid, then it shall be replaced by that valid regulation which comes closest to its meaning and intention. All other parts of this disclaimer shall remain valid in that case.
This disclaimer does not affect your statutory rights.
